Tuesday, 18 August 2009

Self satisfied MVDC

My eye was caught by a message from MVDC enclosed with the recently revised council tax bill: "A message to all our resident...THANK YOU". Following a survey of 2,500 people residents LAST AUTUMN MVDC announces that the council is among the best performing councils in the country!

MVDC tell us:
  • No less than 81% of people are satisfied with our parks and open spaces
  • 76% of people liked our recycling service
  • 74% of people were satisfied with our refuse service

All this from a council that went on to increase their element of the council tax by 4.9%, fractionally below the level that would have resulted in the government stepping in. A council that decided Dorking did not need any floral displays this year; a council that set a first in Surrey, i.e. choosing to charge for parking in the evening; a council that went on to spend £250,000 refurbishing their own reception area. I could go on and on but I suspect many people already know what MVDC is guilty of especially favouring areas in the north of the district - the heartland of the council's controlling Conservative councillors - no evening parking charges there!

I would like to have seen the rest of the survey results they boast of above and I would like to see the results of the same survey run today!

2 comments:

  1. Ah, but don't forget that according to our councillors, the measure of happiness is that it is assumed that people are delighted unless they complain. In fact, going by the logic of "much more people have paid for evening parking than signed the petition against, so everyone's in favour", can we assume that as 99% of people pay their council tax, that they must be happy with the service?
    If so, why doesn't MVDC claim a 99% satisfaction rate on everything they do?

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  2. Nice comment :)!!!!!!!!!!!
    ShrewdSonja

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